My Friendly Bank
When Conal and I moved to San Andreas from Seattle, we wanted to choose a new bank. Our previous bank’s nearest location was an hour’s drive away. We don’t need to physically go to the bank all that often, but often enough to make that long of a drive unappetizing.
Our not-too-terribly scientific manner of choosing from the several banks with San Andreas locations involved walking in to each one, asking for a rundown of services and fees and a brochure, and seeing if we liked the atmosphere of the place. We did actually look at the brochures. A bit. Mostly, we wanted to enjoy our new bank as much as we had enjoyed the Lake Forest Park branch of Washington Mutual, which to us meant evaluating which outfit had the friendliest personalities and atmosphere.
Central State Credit Union won us over with their smiles and warm welcome. At a glance it appeared our accounting needs would be met with their services. We opened our accounts and began the process of moving our primary banking to CSCU.
I do nearly all our banking business online. Bone-headedly, I did not ask to see each bank’s online interface to find out if I would like it before we made our choice. Unfortunately, I did not like CSCU’s account interface very much. But by then, we had already set up our accounts. I figured I’d eventually get used to it.
Well, a few more technical issues popped up, and I considered changing banks again several times. Each time, however, I decided that the amazingly friendly and efficient service I got whenever I had a problem or a question was something that I enjoyed and valued very much.
Then things got really wacky.